Privacy Policy

Effective Date: December 26, 2025

Important notice regarding text messaging data: Total Risk Advisors does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third-parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

a. Information You Provide:

Name, email address, phone number, or other details submitted through forms, purchases, or account creation.

b. Automatically Collected Information:

IP address, browser type, device information, pages viewed, and cookies, opt-in records and time stamps for all communication channels. We use this data for website functionality, analytics, and improving user experience.

c. Payment Information:

If you make a purchase, payment details are processed securely by our third-party payment provider. We do not store full payment information.

 

2.1 How We Use Your Information

We use your information to:

Provide and improve our services
Communicate with you (support, updates, marketing via email and/or text with consent where required)
Process transactions and send confirmations
Analyze website performance
Comply with legal requirements

2.2 SMS Messaging and Compliance

By opting in to our SMS text messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates and promotional details. 

Opt-In and Consent:

You will only receive text messages if you have opted-in. We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Opt-Out Instructions:

You can cancel SMS messages at any time by replying to SMS with “stop”, “delete”, or “cancel”. You will receive a final confirmation message and no further messages will be sent unless you opt-in again. 

 

3. Sharing Your Information

We do not sell your personal data. We may share information with:

Service providers (payment processors, email platforms, analytics tools)
Legal authorities if required by law
All partners are required to protect your information.

4. Cookies & Tracking Technologies

We use cookies to:

Remember user preferences

Analyze traffic

Improve website performance

You may control or disable cookies through your browser settings.

5. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. or other countries. We follow globally recognized privacy standards and use lawful safeguards when handling international data.

6. Your Rights

Depending on your location, you may have the right to:

Access the data we hold about you
Request correction or deletion
Opt out of marketing communications
Request data portability
Withdraw consent (where applicable)

To exercise any rights and/or to OPT-OUT, email us at: info@totalriskadvisors.com

7. Data Security

We implement reasonable security measures to protect your personal information. No method of transmission is 100% secure, but we work to keep your data safe.

8. Children’s Privacy

Our website is not intended for children under 18 (or under 16 in the EU). We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:
Total Risk Advisors, LLC
info@totalriskadvisors.com